Booking & Cancellation Policy the fine print
Our appointments are limited, and every session is reserved just for you. These policies help us keep our schedule fair for everyone.
Effective November 4, 2026
Booking your appointment
Signature and Signature Duo Color Analysis appointments are booked online through Square. A card is held on file to reserve your time, and payment is processed securely through Square. Before your appointment, you’ll also receive a short waiver to complete.
Cancellations & rescheduling
To honor our limited appointment availability, a $25/person fee applies to all cancellations within 24 hours (no exceptions, including emergencies).
- Need a different time? You can reschedule or cancel at no charge up to 24 hours before your appointment.
- For a Signature Duo, the fee applies to each person.
No-shows
If you miss your appointment without notice, a $25 per person no-show fee will be charged to the card on file.
Running late
Please arrive on time so you get your full experience. If you’re more than 15 minutes late, we may need to shorten your session or reschedule, and the late cancellation fee may apply.
Color parties
- A $75 deposit reserves your party date and is applied to your total.
- Deposits are non-refundable if your party is canceled or rescheduled less than 72 hours before.
Pop-ups & corporate events
Terms for pop-ups, corporate events, and activations, including deposits and cancellations, are included in each event’s quote or agreement.
Refunds
- Color analysis services are non-refundable once completed.
- Seasonal palettes can’t be returned once received.
- Your digital seasonal and style guides are for your personal use and may not be shared, copied, or resold.
Gift cards
EverJoy gift cards have no cash value, aren’t refundable, and don’t expire. Buy a gift card.
Age
Color analysis is for ages 13 and up. Guests under 18 need a parent or guardian present.
Questions?
We’re happy to help. Contact us or email hello@everjoycollective.com. See also our Privacy Policy.